Much obliged to you for visiting this site; If you don’t mind read the terms and conditions before getting to this site. We work this site for advancing and selling the items and administrations provided by us. By utilizing this site, you imply your acknowledgment of these conditions as a byproduct of which we will furnish you with get to. Now and again we may adjust the conditions, so please keep on auditing the terms of utilization at whatever point getting to or utilizing this site. In the event that whenever you don’t wish to acknowledge these conditions, at that point you may not utilize this site.

1. Amendments

We maintain whatever authority is needed to reconsider these Terms and Conditions every now and then with no notification as clarified further. If you don’t mind check occasionally for changes. In the event that you don’t concur with any of the reconsidered Terms and Conditions kindly don’t structure from Divine Foods.

2. Enlistment

To arrange from this site, you should enlist with us. This is alluded to as ‘set up a record’ all through our site and writing. In any case, this isn’t a credit account; instalment will be required after putting in a request. This record can be set up by adhering to the directions on the site:
1. To register with us you should be more than eighteen years old or, in the event that you are a business, you should be worked by an individual more than eighteen years old.
2. You must guarantee that the subtleties gave by you on enrolment or whenever are right and complete.
3. You must illuminate us expeditiously of any progressions to the data that you gave while enrolling, by refreshing your own subtleties inside the request cutoff times determined on our site.
4. The individual subtleties you provide for us are administered by our protection strategy.
5. Following your set up of a record, we will send email affirmation of your record arrangement to you. For your records, if it’s not too much trouble print or spare this email. For your records, if you don’t mind additionally print or spare these terms and conditions for future references

3. Password & security

When you register to use the website you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting us immediately. We would also suggest that you also change your password immediately through my account section of the website.
If Divine Foods team has reason to believe that there is likely to be a breach of security or misuse of our website, we may require you to change your password or we may suspend or cancel your account.

4. Payment

You should guarantee that Divine Foods is furnished with exact individual data, contact numbers and conveyance address. You should refresh us with any change to these subtleties inside the cutoff times determined on the site. Starting at now we acknowledges Internet Banking, Wallet Transaction, Debit and Credit Card.

5. Product Purchases

  • You must be beyond eighteen years old to buy items from this site. On the off chance that you have requested any item from us and can’t be at home at your chose conveyance time, it is your obligation to guarantee that a reasonable individual matured eighteen or more established is there to get the request.
  • You may submit orders for items by utilizing our web based requesting office on the site whenever after you have made a record. The office and our interchanges to you corresponding to any request or agreement will be in the English language. The office permits you to survey your request and make any revisions before submitting it to us and by presenting the request you affirm that you have made any such rectifications.
  • Each product for which you click ‘add to cart’ is added to ‘cart’ facility. You are given the opportunity to review the quantity and frequency of order in your dashboard when you choose to ‘check out’. You can change these, or cancel the purchase of each of the products completely, at this stage, at any time before clicking ‘place order’. After you have clicked ‘place order’ and after our acceptance of your order, items are added to your delivery in addition to any items that you have previously ordered. You can view your order details by clicking on ‘dashboard’ whenever you are logged in.
  • Your submission of an order amounts to an offer to enter a contract to buy the products from us; you cannot then withdraw or cancel your order except as stated below:
  • Order is accepted from you until our website displays an order confirmation message. This message is displayed after you click ‘place order’ located at the bottom of the page. When you order by telephone, your order will be accepted (or rejected, as the case may be) verbally by our staff. A contract for sale of products to you arises on our acceptance of your order.
  • Where we accept an order, we do all that we can to ensure that your order is fulfilled. Products are, however, subject to availability and market conditions and we do not always know if a product is or will be available at the time of accepting an order. If we are unable to deliver an item you have ordered, we may offer a reasonable substitute. You may reject that substitute, and you will not be charged for it or if you have paid already, we will refund any amount paid for it. If we do not offer a substitute, we will remove the product from your order so that you are not charged or if you have paid already, we will refund you the price. We will, however, bear no liability for unavailability of products.
  • Underneath the value that we charge you for the items will be the cost expressed by us on the site preceding you tapping the ‘place order’ button.
  • All products offered by us are subject to seasonal changes in supply levels, shelf life and market prices. If you are a ‘subscription’ customer (e.g. where you choose to have repeat orders of products) the prices for certain products may, therefore, differ from the price for those products when first ordered by you. The prices for all products ordered on a subscription basis shall be those prices for the products stated on our website. We recommend that you check the website regularly. The website still allows you to review all the products (and their prices) that you have already ordered from us, and make amendments and corrections to them until the deadlines published on the website.
  • Some of our products are priced by weight. We show the prices for weights on the website. The guide weight is for guidance only; the weight you receive may vary from this guide and the price you are charged will be for the weight of product delivered.
  • Ordering a product from us carries with it the obligation to pay for it unless we receive from you a cancellation of or change to your orders before the deadlines published on the website. We are also happy to inform you of these deadlines by telephone if you wish to call us. You remain responsible for ensuring that any such change or cancellation is not only transmitted by you but received by us, in time for the deadline. We reserve the right to deliver and charge in full for any order unless we have received notice of cancellation before the published deadline. This deadline is important since, typically, we make up the deliveries for dispatch to you the day before delivery and obtain some of the products especially to fulfil your order and may not be able to sell the products elsewhere. Any payments you have made for orders which have been properly cancelled will be returned to you. Despite the foregoing, if you are a consumer, then you may also cancel the order so far as the order is for non-perishable products.
  • We sell only to end users and our products are not for re-sale. You warrant that you shall not re-sell any of the products unless you’re a distributor or in collaboration with us.
  • All prices for products are inclusive of any applicable taxes.

6. Delivery

  • We will make delivery to your address as stated when you set up an account or update that address. We reserve the right not to deliver to all locations and we will tell you when you apply to register an account with us whether we can deliver to your address. You are responsible for making suitable arrangements to receive your delivery and giving us appropriate instructions. In the event that your delivery is stolen from your doorstep or from security guards or damaged while there, we do not accept liability and will offer compensation at our discretion. We reserve the right to refuse to accept orders from any customer; considerations of delivery problems may give rise to such a refusal. Any changes to address details must be made before the order deadlines published on our website.
  • We endeavour to keep your delivery time the same you mentioned while placing your order, but we reserve the right to change it temporarily or permanently and will tell you if we do so.
  • If we are unable to deliver to you or have to deliver late, for reasons beyond our control, for example, adverse weather conditions, strike / ‘band’ actions, vehicle breakdown, traffic congestion or supplier failure, we cannot accept liability for any inconvenience or loss that this causes. We will not, of course, charge for products unless or until we have delivered them to you.
  • We will not charge you for incorrect products (products that you have not ordered and substitutes for those products which substitutes are not acceptable to you) or products which we have not delivered in accordance with these Terms and Conditions. Otherwise, our liability in respect of incorrect delivery is limited to the price of the incorrect products or the products not so delivered subject as provided in section 10 below.
  • You must inspect the products as soon as possible after delivery and notify us promptly if you find any defects, by calling us, emailing us or writing to us at the telephone number or address shown on our website. We will replace or refund you for defective products. Otherwise, our liability is limited as provided in points 10.

7. Excluded Services

It is your responsibility, at your cost, to obtain computer, internet connectivity, telecommunications or other necessary equipment or services to access the website and place order or edit the order.

8. Availability of website/services

Although Divine Foods aims to offer you the best service possible, we make no promise that our website services will meet your requirements and we cannot guarantee that the service will be fault-free. If a fault occurs in the service, please report it to us (see below for contact details) and we will correct the fault as soon as we reasonably can.
Your access to the website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will restore the service as soon as we reasonably can. In the event that our website is unavailable, our usual order and cancellation deadlines apply.

9. Cancellation Rights

Divine Foods may suspend or cancel any accepted order or your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.
You can cancel your registration with us at any time by informing us in writing. If you do so, you must stop using Urban Platter services.
The suspension or cancellation of your registration shall not affect your and/or our rights or liabilities accrued to the date of suspension or cancellation or any orders submitted by you before we received notice of your cancellation, and you will continue to be bound by such orders.

10. Warranties & Liability

  • While Divine Foods tries to ensure that material included on the website or in any other catalogue or materials is correct, we cannot accept responsibility if, despite our endeavours, this is not the case. Without prejudice to your statutory rights (see points 11, below), Divine Foods may correct any inaccuracies and/or errors and we will not be responsible for any such inaccuracies and/or errors or for the results obtained from the use of such information or for any technical problems you may experience with the website. We warrant that the products will be of satisfactory quality and, therefore, if the products which you purchase from us are faulty or defective, you should notify us in accordance with section 6 point 6. We will examine the products and, if the products are faulty or defective, we will replace the faulty or defective products or refund the price of the faulty or defective products.
  • The warranty in section 10 point 2 above does not apply to faults or defects which have been caused by your miss-use and/or neglect of the products or by accidents caused while the products are in your possession.
  • We will not be liable to you by way of representation (unless fraudulent), common law duty or under any express or implied term of the contract for:  a) Any losses which are not foreseeable by you and us when the contract for the supply and purchase of the products is formed arising in connection with the supply of products and related services or their use by you. b) Any losses which are not caused by any breach by us; or business or trade losses (including, without limitation, loss of profits, loss of goodwill, loss of reputation and loss of business).
  • Subject to the provisions of section 6 point 3 and section 10 point 6, our entire liability in connection with the contract for the supply and purchase of products will not exceed the purchase price of the products in question.
  • Nothing in these Terms and Conditions means that our liability to you for death or personal injury or illness resulting from our negligence or that of our employees, agents or subcontractors is limited.
  • We shall not be liable for any delay or failure in the performance of our obligations due to events beyond our reasonable control such as but not limited to fire, flood, adverse weather, acts of god, strikes, labour disputes/band, riots, civil unrest, accident, disruption to energy supplies, equipment or supplier failure, road traffic problems, terrorism or war or pandemic.

11. Intellectual Property Rights

All copyrights and other intellectual property rights subsisting in the website and its contents, including without limitation all text, graphics, product descriptions, packaging, product images, photographs, creatives, banners, labels, and code contained in the website, and in its look and feel (collectively, the “Contents“) are owned by Divine Foods or members of its group of companies, or by third-party providers. 
Except where otherwise specified, you may view and copy the Contents only for your own use, provided that such use shall amount to ‘fair dealing’ under the provisions of Copyright Act, 1957. You agree that any use of the Contents by you shall bear all the proprietary notices and disclaimers displayed along with them on the website. Divine Foods reserves the right, but has no obligation, to change the Contents at any time.
Other than as specified above, you shall not modify or copy the website or any of its Contents, in whole or part in any form, including by framing, alteration, adaptation,  incorporation into other websites or other publication, or be used to create any derivative work. In case of any unauthorised use of Contents, Divine Foods reserves the right to exercise all civil and legal remedies available to Divine Foods to stop any such unauthorised use or infringement.
None of Divine Foods nor any of its group companies’ trademarks and copyrights may be used without Divine Foods prior written permission. Divine Foods reserves all its rights in such trademarks.
Other than as specified above, nothing on the website should be construed as granting any right or license. Divine Foods does not guarantee that you have any right to use content available on the website that is owned by any third party, and that third party’s permission will not be required before you use such content. None of the Content may be changed, nor may any copyright or any notice on any of the Contents be altered or removed, without Divine Foods prior permission.
You agree to indemnify and hold Divine Foods (including its officers, directors, employees, agents and other representatives) harmless from all liabilities, claims and expenses (including reasonable attorneys’ fees and expenses) resulting from your
(i) breach of these Terms and Conditions,
(ii) misuse of the website or any of the Contents, or
(iii) infringement of any of Divine Foods intellectual-property rights.

12. Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the Indian laws. The legal courts will have non-exclusive jurisdiction over any disputes arising under or in relation to these Terms and Conditions.

13. Miscellaneous

You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.The provisions of the contracts are expressly excluded from our contractual relationship with you so that no third party may claim any rights under that contractual relationship (but this shall not affect any right or remedy of a third party which exists or is available apart from that Act).

14. Amendments

We may update these Terms and Conditions from time to time by posting the updated Terms and conditions on our website in place of these. The changes will apply to the use of the Divine Foods website after we have given notice. If you do not wish to accept the new Terms and Conditions, you should not continue to order from Divine Foods or use this website. If you continue to use this website after the date on which the change comes into effect, your use of the Divine Foods website indicates your agreement to be bound by the new Terms and Conditions.