When you register on our website or make a purchase from our store we collect your personal information Such as name, address, email address and contact number.
When you browse through our website we receive your computer’s internet protocol address. With your permission during registration/checkout we may send you email, text or WhatsApp updates on our new product launches, schemes, stores, recipes and other updates.
During registration, while placing an order, completing or verifying transaction you provide us with your personal information to which we imply that your consent it collected to fulfil the service only. We will directly take an expressed consent from you for any marketing or promotional purpose.
You can at any point of time opt out and withdraw your consent by writing to us at [email protected].
We may disclose your personal information only if we are required by the law to do so or if our Terms & Conditions are violated by you or through your registered account.
If you choose a direct payment gateway to make a purchase, then we do store your credit card data, this is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as it is necessary.
When you browse through our website we receive your computer’s internet protocol address. With your permission during registration/checkout we may send you email, text or WhatsApp updates on our new product launches, schemes, stores, recipes and other updates.
During registration, while placing an order, completing or verifying transaction you provide us with your personal information to which we imply that your consent it collected to fulfil the service only. We will directly take an expressed consent from you for any marketing or promotional purpose.
You can at any point of time opt out and withdraw your consent by writing to us at [email protected].
We may disclose your personal information only if we are required by the law to do so or if our Terms & Conditions are violated by you or through your registered account.
If you choose a direct payment gateway to make a purchase, then we do store your credit card data, this is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as it is necessary.
Payment Policy
You can complete any purchase by following payment options:
If your payment fails please retry making the payment by ensuring that you are entering accurate & correct payment details.
In case your payment is debited from your account after a payment failure, the same amount will be credited back to your bank/wallet account within 10 days after we receive confirmation from the bank.
Different Goods & Service Tax (GST) rates are applied on all our products and as per our Shipping policy no GST refund shall be made for the Shipping Charges.
- Credit Card
- Debit card
- Internet Banking
- UPI
- Wallets
- Pay Pal
- COD (Cash on Delivery at select locations)
If your payment fails please retry making the payment by ensuring that you are entering accurate & correct payment details.
In case your payment is debited from your account after a payment failure, the same amount will be credited back to your bank/wallet account within 10 days after we receive confirmation from the bank.
Different Goods & Service Tax (GST) rates are applied on all our products and as per our Shipping policy no GST refund shall be made for the Shipping Charges.
Shipping Policy
We painstakingly put all efforts to deliver purchases made from Divine Foods website in best of the conditions in the allocated time.
All our deliveries are made within 10 days (excluding Sundays and bank holidays) from dispatch date. Delivery times may exceed in special situations or for pin codes that are out of serviceable areas. Delivery can be tracked in real time by customers by using the tracking details provided by us. We do ship orders internationally in bulk and for individual orders as well for which different shipping rates might apply.
All our deliveries are made within 10 days (excluding Sundays and bank holidays) from dispatch date. Delivery times may exceed in special situations or for pin codes that are out of serviceable areas. Delivery can be tracked in real time by customers by using the tracking details provided by us. We do ship orders internationally in bulk and for individual orders as well for which different shipping rates might apply.
Return & Replacement Policy
Products once sold will not be taken back and cannot be returned unless they are on COD basis in which the customer has to reject and return the product to the delivery agent. However the customer can claim for a replacement if the order has reached in a damaged conditions or if there are quality issues.
Disclaimer
We hold the right to change or modify the above policies without prior notice, customers are advised to keep checking the above polices. The changed policies will be applicable immediately after being posted on this website.